Support & Service

At HMBR we are committed to helping our users get the most value out of our products. We deliver on that commitment by providing access to world-class business support and professional refurbishment services.

Business Support

Our always-available business support team is ready to help when you need it most, 15-hours a day, seven days a week, throughout the year. HMBR business support is resourced by the same people who deliver the tools and chemicals you use – so no one else has more expert knowledge to share, whether that be online through HMBR’s webpage or via phone, chat.

You can always reach us at :




You can also Email us your complaints and queries at:


HMBR Refurbishment services

HMBR refurbishment services is a proven approach to quickly and efficiently getting and keeping your tools operational and functioning at optimal quality that assures users they are realizing the most value from their HMBR tools & products. If you have a product which you bought from HMBR within the last 6 months and feel that the operation is faulty you can exchange the product from your retailer. The faulty product will be returned to HMBR and our inhouse engineers will work on improving the quality for future users and also use brand new parts to fix the faulty products.